Enhance Efficiency with Emma

Discover how Emma, an advanced conversational AI, revolutionizes employee interactions within large organizations. Emma streamlines processes, enhances accuracy, personalizes experiences, and automates complex workflows, all while seamlessly integrating with existing systems.

Step 1

Explore Emma's operation within a vast global conglomerate. With over 150,000 employees, 20+ record-keeping systems, multiple companies, global policy documents, and a shared HR services arm, Emma delivers 90% greater accuracy in responses, personalization at scale, autonomous operations, and workflow automation.

Step 2

Observe Emma in action as an employee checks their daily accommodation limits. Instead of consulting HR or sorting through policy documents, they can effortlessly inquire with Emma.

Step 3

Emma engages in a truly conversational and context-aware manner. Recognizing the employee's C-band status, Emma informs them of a $300 accommodation limit and provides the pertinent reference document.

Step 4

Emma interprets unstructured data and complex tables effectively. When an employee wishes to apply for leave, instead of navigating various workplace management systems like Workday, they can simply apply within Emma. The leave application is then successfully processed on Workday by Emma.

Step 5

Experience Emma's functionality within Microsoft Teams. Faced with login issues, an employee can create a ticket directly within Teams, bypassing the need to email multiple stakeholders.

Step 6

By centralizing ticket creation, Emma ensures that only critical tickets reach the IT operations team, enhancing efficiency. After specifying the urgency and providing a summary, employees can simply click Submit, and the ticket is created on ServiceNow by Emma.

Step 7

Once flagged in ServiceNow, the system administrator can effectively address queries. Emma ensures that only critical issues are ticketed, diverting routine queries, and streamlining the process across Slack, Google Chat, and Teams, enabling seamless task execution.

Step 8

Enhance every employee interaction. Integrate Emma today.