Platform Update Overview

This document provides a concise overview of the recent updates to our platform, focusing on enhancements to critical alerts, medication management, and operational reporting.

Step 1

Welcome! Over the weekend, we implemented several updates to our platform. Here's a quick overview, starting with the enhancements made to critical alerts.

Step 2

Navigate to the critical alert screen, where you'll find the patient's date of birth and MRN displayed below their name.

Step 3

Another improvement is in the way you can close a critical alert.

Step 4

When you access the critical alert, you can now see the name of the individual who closed it.

Step 5

For instance, Happy Gilmore closed an alert at a specific time. Additionally, a new feature allows you to close multiple alerts simultaneously.

Step 6

Simply select the alerts and choose an option such as "Had prescription update added."

Step 7

Adjust the dose as necessary, then close the alert.

Step 8

It's as simple as that. Furthermore, any notes added to a critical alert will automatically flow into the notes section with details about the interaction, date, and time, addressing previous time zone issues.

Step 9

Notes are organized in reverse chronological order. Moving to calls and SMS, users can now view the entire message before sending.

Step 10

We have implemented a change allowing users to review the full message, such as "Please call us back to schedule our monthly check-in. Thanks," before sending.

Step 11

Switching to medications, we have released an update that permits...

Step 12

the addition of medications not listed in the Federal Drug Registry.

Step 13

For example, you can now add "Vitamin D supplement."

Step 14

The medication has been successfully added.

Step 15

You can now proceed to add the medication to the system.

Step 16

Enter the required details and save your changes.

Step 17

Moving on to operational reports, an update now ensures that only active patients in each program are listed.

Step 18

Let's quickly review an example for one patient.

Step 19

CCM.

Step 20

Assessment.

Step 21

HRA.

Step 22

The health risk assessment has been condensed to only 10 questions, as requested. We have also introduced performance upgrades and VoIP enhancements for an improved user experience.

Step 23

It has been condensed to only 10 questions, as requested. The health risk assessment will only have 10 questions. In addition to that, we pushed a few performance upgrades and VoIP enhancements to make the experience better.