Order Management Process

In this section, you will learn how to efficiently manage and process manual orders using the ShopDex platform. This process involves entering customer details, adding products, selecting courier partners, and finalizing orders. Follow these steps to ensure a seamless ordering experience.

Step 1

Welcome to the ShopDex platform. We will explore the manual order feature, which is essential for efficiently managing and processing orders.

Step 2

Let's go through the essential steps to place an order. Begin by navigating to the Orders tab.

Step 3

Access the Order section on the dashboard, then click on Place Order. This will guide you through the five-step process of placing an order.

Step 4

Start by entering the pickup and customer details, followed by adding the product details. Next, select the courier partner, review the order, and finally, place the order.

Step 5

First, input the customer's details, such as name, address, and mobile number. Once the customer number is entered, the customer details, including name and payment mode, will be reflected.

Step 6

Select the payment method, either prepaid or COD. The pin code will reflect the town and city details, allowing you to view the address information.

Step 7

You can also see the landmark. Next, view the pickup address and proceed by clicking on Next. Then, you can add the product manually or by searching for it.

Step 8

Add the product using the search function by entering the product name.

Step 9

After adding the product, the product details will be visible. You can apply a discount when placing an order, for example, a 50 rupees discount.

Step 10

The final total amounts to 599. Click on Next to proceed. Here, you can select the courier partner.

Step 11

Select eCart as the courier partner, then click on Next to review the order.

Step 12

After reviewing the order, click on the Place Order section to finalize it.

Step 13

Once the order is placed, it will appear in the process order print section for further processing. Here, you can see the Orders and Process Order in the Print section.