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Toyota - UC 6.4: Adding a Warranty to Applicable Vehicles

Burkhard Dohr
Nov 6, 2025

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Adding a Warranty to Applicable Vehicles

This document outlines the process for service specialists to add warranties to applicable vehicles. The objective is to facilitate the bundling and upselling of warranty products with other services or accessories, maximizing value for both the customer and the business. The process involves several steps, including working with data sheets, creating entity types, and establishing relationships between warranties and vehicle models.

Step 1

Begin by reviewing use case 6.4, which involves adding a warranty to all applicable vehicles. This process helps in easily upselling and bundling warranty products with other services or accessories. The use case is complex, so additional data has been provided in your model.

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Step 2

An Excel file has been shared, which includes four different data sheets related to the warranty. Start by examining the 'f-warranty product data' sheet, which highlights two product IDs: the hybrid battery warranty and the platinum NV extended warranty. These are our demonstration examples.

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Step 3

The product ID is crucial as it links to the extended warranty. A new entity type called 'warranty' has been created, with each worksheet representing an entity in our PIM system. Extended warranty eligibility is connected to the extended warranty and contains specific additional information.

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Step 4

The fourth data sheet details the relationship between different models and the specific warranty product. With this understanding, proceed to the system setup.

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Step 5

As a service part specialist, review the summary of a specific warranty, such as the hybrid battery warranty. Here, you have an overview of various attributes, including images, documents, and videos, and options to manage basic attributes.

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Step 6

You may access and review the basic attributes here.

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Step 7

This section details the warranty ID, which is a product ID and name, forming an attribute group with two attributes.

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Step 8

Classifications are addressed next, specifically the warranty product data.

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Step 9

Delve into the classification details to see the four categories of warranties, with each category representing a worksheet in the Excel file.

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Step 10

This modeling approach is one option. It allows for an independent structure without condensing all the information into one.

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Step 11

The relationship to a specific category applies certain category attributes to the warranty entity, such as warranty start dates, sale dates, and tooltips.

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Step 12

This top-level warranty entity provides an overview of all the relationships between different warranty levels.

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Step 13

Let's explore the big picture, starting with the hybrid battery warranty.

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Step 14

This is the current focus, serving as the parent entity. The Excel file's first worksheet is the starting point, followed by the extended warranty for hybrid batteries, eligibility, and then it extends to different models, assigning one model.

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Step 15

If you need to add more, this may be relevant to the current user. Closing here, you will see a list of different warranty types.

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Step 16

If desired, add an item here, such as the platinum NV extended warranty.

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Step 17

Open this and add a relationship to different models, such as something for the Corolla.

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Step 18

By searching for this model name type, three options are available. Choose two and assign them directly.

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Step 19

Finally, verify the direct relationship established between this warranty type and the model.

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