ProfileRisk Dashboard Overview

ProfileRisk is a comprehensive tool designed to provide users with an insightful overview of their data flows, risk profiles, and case management. This guide outlines the step-by-step process to navigate and utilize the features of the ProfileRisk dashboard efficiently.

Step 1

To begin, click the "Sign Up" button and fill out the form with your personal and company details to create your ProfileRisk account.

Step 2

After submitting the form, the application will undergo a review process. Once approved, you will receive an email from ProfileRisk with a link to complete your onboarding. Click the link, go to the login page, and enter your credentials.

Step 3

Upon signing in, you'll be directed to the ProfileRisk dashboard, which immediately provides a health overview of your data flows. You can monitor the total number of risk profiles, open alerts, and cases that have been open for over 24 hours. The dashboard also includes an alert inflow graph and case distribution charts, distinguishing between pending and resolved items.

Step 4

Below the metrics, there is a categorized list of profiles sorted by risk tier: low, medium, high, and very high. Click the "View" button on any profile to access detailed information, including customer biodata, financial activity, behavioral patterns, and device information.

Step 5

This data is crucial for analysis and report generation. You can download a comprehensive report providing an overview of the profile's data. Next, proceed to the "Cases" section to view all created cases arranged chronologically.

Step 6

Select the "View" icon to inspect specific details, including the risk level, case information, and transaction analysis. You can also view supporting documents provided by the customer. For compliance and reporting, download the Suspicious Transaction Report (STR) formatted for upload to the NFIU.

Step 7

From the Details page, review the case and make a final decision to either allow or block the transaction or events. Move to the "Events" section to track all activities categorized as allowed, pending, which became cases, or blocked events. These are listed chronologically.

Step 8

Click the "View" icon to see the event information, evaluation results, and transaction analysis. For banking-specific events, download the Cash Transaction Report (CTR) and the Foreign Transaction Report (FTR) directly from this view. Custom lists are available, allowing you to create datasets for your flow to check against.

Step 9

For instance, upload a list of specific IP addresses you wish to flag and integrate them into your rule creation workflow. In the "Configuration" section, set up entity fields such as reporting, entity name, branch name, branch code, or rendering ID required for your NFIU reports, including STR, FTR, and CTR reports.

Step 10

In this section, you can also edit your tiers, defining the threshold for low to very high risk based on customer risk scores. Additionally, configure global conditions such as defining your business's weekend and nighttime hours or setting the timeframe for how long a user or device is classified as new after their first appearance on ProfileRisk.

Step 11

Finally, in the "Settings" tab, configure email notifications to alert specific team members when cases are created or key actions occur. You can also manage your team by creating user roles and permissions.