Resolving "eBay Subscription Expired" Issue

This document provides a step-by-step process to resolve the "eBay subscription expired" notice encountered while accessing your eLink account. Additionally, it verifies that you are subscribed to the correct store subscription level and have appropriate coding if you are a Hollander seller, ensuring eligibility for a free store subscription.

Step 1

To address the "eBay subscription expired" message when logging into your eLink account, please proceed to access your eBay account.

Step 2

If you are not already within the Seller Hub, hover over the "My eBay" section located at the top right of the screen. Click on "Selling" to navigate to your eBay Seller Hub.

Step 3

Select the "Store" tab located at the top, then click on "Manage Subscription."

Step 4

Ensure that "Promotion Applied" is displayed and that your subscription is set to the Anchor Level Store.

Step 5

If "Promotion Applied" is indicated, you will not incur the $299.95 monthly charge. Select this option and review if you are not already subscribed to the Anchor Store, confirming that your account is configured for the Anchor Store and shows "Promotion Applied."

Step 6

If your account is not set to the Anchor Store or does not display "Promotion Applied," please switch to the Anchor Store and email us at ebay@hollanderparts.com. This ensures the correct coding is applied to your account, preventing the $299.95 monthly charge. For any inquiries, do not hesitate to email us at ebay@hollanderparts.com.