
This document provides a comprehensive overview of the Rimini Protect security solutions, covering their capabilities, implementation, and managed services. It guides users through the essential steps to ensure effective deployment and management of these solutions.
Hello! My name is Hyder Mokayer, and I'm a director on the Rimini Protect team. In this video, you'll receive an overview of the capabilities of our security solutions, as well as their implementation and managed services.

We hope you have viewed the available videos detailing the capabilities of Rimini Protect solutions: ADS, AAMS, AHS, and ARM. This table illustrates the service options available for clients with SOWs for these solutions. Rimini Street has successfully deployed these solutions for numerous clients worldwide. In alignment with all Rimini Street support services, Rimini Protect solution implementation and managed services adhere to proven, repeatable, high-quality, and efficient delivery processes.

These processes have been audited for ISO 9001 Quality Management System certification. We highly recommend that clients purchase Rimini Protect solution implementation services to ensure the most effective deployment.

For clients seeking assistance in managing Rimini Protect solutions, this slide illustrates the operational responsibilities handled by our managed services team. Once installation and configuration are complete, the Rimini Protect team monitors the solution's health 24/7 to ensure its full availability and proper functionality. We collaborate with client teams as needed to address any issues related to client-owned and managed infrastructure.

A crucial component of our security managed service is the monitoring and review of events and alerts generated by our security solutions, determining the necessary actions. Any actions taken are based on either the agreed-upon operational playbooks established with your team or input from your team after reviewing our recommendations. Furthermore, several times annually, we obtain updates for the solution on your behalf from our partners, including new rules, all rule sets, and/or new versions of the agents or management console.

As part of the managed service, we collaborate with you to deploy these updates according to your approval and schedule. Additionally, we provide ongoing reporting on activities and progress, meeting with you to review these details.
