Launching the Enhanced Credit Application Feature

This document provides a step-by-step process to use the newly enhanced credit application feature. This update introduces a new user interface and several streamlined functionalities, ensuring a more efficient and user-friendly experience. Follow the steps below to navigate through the new feature effectively.

Step 1

To initiate the enhanced credit application, navigate to the credit tab within a deal. Click on 'New Application' to access the new user interface and experience.

Step 2

Upon selecting 'New Application', you will encounter several required fields. Choose the appropriate application type, whether it's for an individual, an individual with a co-applicant, a business, a business with a co-applicant, or a business with a guarantor.

Step 3

Select your agency from the list provided.

Step 4

Common selections include Route 1, Dealertrack, Cuddl, Audi Financial, or Volkswagen Credit, among others.

Step 5

These options can be configured in Sell Setups. You have the option to display only minimal fields for a concise capture, by selecting the 'Show Minimal Fields Only' checkbox.

Step 6

You also have the option to submit directly to lenders in the US, bypassing the traditional process in Route 1 or Dealertrack.

Step 7

Starting the application will display the new user interface.

Step 8

The process is now a single-screen experience. You can scroll through the form, and navigate between sections using the menu on the left-hand side. This replaces the former tabular navigation.

Step 9

This enhanced credit application provides a cleaner and faster submission process, while also addressing backend data improvements for accurate transmission to partners.

Step 10

A similar experience is available in the CRM module. By accessing the CRM module, clicking the kebab menu, and selecting the credit application, you will encounter a pop-up akin to the one seen in the deal section.

Step 11

Select the agency of source, application type, and choose whether to show minimal fields before clicking 'Start'.

Step 12

The process leads to the single-scroll credit application style, where you can navigate to relevant sections on the left. Additionally, there's the option to share the concierge credit application link, allowing dealers to capture customer credit through a sales concierge.

Step 13

To enable this feature, navigate to 'Sell Setups' and access 'Integrations'.

Step 14

Under 'Credit Application Settings', locate the 'Settings' tab and toggle on the 'Consumer Credit Application'. This will enable a blue button in the credit tab, allowing you to share the credit application with a buyer or co-buyer and offer a five-liner in the customer portal.

Step 15

Activating the 'Share with Minimal Fields Only' option sends the customer a link for a quick credit pull.

Step 16

The option to toggle on shared minimal fields for running credit inquiries by default is also available.

Step 17

The checkbox, previously activated, can be set as a default. This choice allows automatic submission to Route 1 or Dealertrack as soon as the application is submitted on Sales Concierge, not to a direct lender, but as a lead.

Step 18

This enhanced credit application provides a streamlined UI, the ability to easily capture concise information, and improved data accuracy for submissions to partners, ensuring optimal outcomes.

Step 19

Thank you for exploring the enhanced credit application feature.